Frequently asked questions.

We take a boutique approach, managing a curated portfolio of homes to ensure personalized service, higher revenue, and exceptional guest experiences. Quality over quantity means every property gets individualized focus.

Comprehensive vacation rental management including listing optimization, multi-platform marketing, guest screening with round-the-clock support, professional cleaning, property maintenance, pricing and calendar management, and direct booking promotion via Stay Collections.

Yes. We handle the day-to-day operations, but you maintain full ownership and control over key decisions like availability, house rules, and pricing preferences. It's a partnership.

Owners get 24/7 access to our Owner Portal with real-time tracking of occupancy, revenue, projected earnings, performance metrics, and personal stay blocking, so you always have complete visibility.

Your income depends on location, seasonality, and home features. Our pricing strategy and multi-channel marketing are built to maximize revenue potential. We'll share detailed projections during your initial consultation.

No. We expand listings across VRBO, Booking.com, Google Vacations, and direct bookings through Stay Collections. Diversifying reduces platform dependency and increases occupancy.

We operate on a fee-based model based on revenue, covering marketing, guest support, maintenance coordination, and full-service management so your property stays a stress-free income source.

Our team handles all guest issues, from minor inconveniences to major incidents. We handle swift problem resolution, rule enforcement, and property condition protection so you don't have to.

We're focused on Cape Ann and the surrounding coast, including Gloucester, Rockport, Manchester-by-the-Sea, Essex, Ipswich, Beverly, Salem, Marblehead, Hamilton, and Newburyport. Staying embedded in one region is what lets us run it well.

It starts with a consultation where we discuss your property, income potential, and management expectations. From there we manage onboarding, listing setup, and operational launch.